Frequently asked questions
Order status and production times
We start manufacturing products after receiving the order. Tailoring takes 1-5 business days.
Delivery time depends on the country.
For Ukraine it is 1-2 days, for others please contact our managers for additional information.
Delivery cost may vary according to the tariffs of the logistics company.
Exchange and return
You can exchange or return the product within 14 days from the date of receipt of the product.
You can get more detailed information in the "Exchange and return" tab.
Clothing care
Information on product care is provided on the back of the tag attached to each product.
Also, individual information on the care of each product is indicated in the product card, you can check the composition at any time and get up-to-date information.